#Wetransfer pro pro

Then make sure all of the files are exactly as you wan. The problem is not is just their technical problem its how the handle the process of resolution. You can write a custom title for your review, then add a description.

Under the pretense of trying to help, the robotoc customer service rep via chat asked to send a support material each piece of which she blatantly used instead to justify themselves. You can send them directly to an email address or share files using a.

#Wetransfer pro pro

At the monthly fees, we pay? So we lost important work, we lost time, we lost money. We will transfer your files easily, safely and rapidly from one place to another. For WeTransfer, upgrading to the Pro version will cost 12 per month and provide users with access to features such as 1TB storage, single file size up to 20GB, custom URL, email transfer reaching 50 persons, and password sharing, customized emails, and adding backgrounds to videos and images, to name a few. Nowhere we heard or learned that files have a short storage life. They never sent a reply - now they claim they did and it was sent, it may have gone to spam - but when we came back from a trip and I tried to get back to the issue to resolve, I learned the files were deleted, as they EXPIRED. You have to go through the layers of FAQ to be able to send a request through a generic window. To make things worse, THERE IS NO LIVE CUSTOMER SERVICE to call to and in fact NO ANY PHONE NUMBER and NO EMAIL. We were about to leave to an oversea trip so these video files download was something urgent. The distraught videographer sent us a few samples via Dropbox as proof the files are fine.

On our end, the system warned as the filies are either corrupted or un-downloadable by some other technical reasons. First, the videographer transferring us files for editing complained that he spends tens and tens of hours transferring simple footage. HOWEVER, the nightmare started when we upgraded to PRO for sending larger files. We even recommended it to dozens of our colleagues. We liked to use it first, it's great for small files and its free.